Terms & Conditions

These Terms govern your relationship with the operator of the Solcasino service available to Australian users via the website https://sol-aussie.com (the "Site"). By accessing, registering on or using the Site you agree to be bound by these Terms and all policies referenced in them. If you do not agree, you must not use the Site. These Terms are effective as of 1 January 2026 and supersede all prior versions applicable to Australian-facing access to Solcasino.

Definitions

For the purposes of these Terms, the following definitions apply:

• Operator: Galaktika N.V., a limited liability company incorporated under the laws of Curaçao, licensed for online gaming under sublicense reference 8048/JAZ2016-050 issued via Antillephone N.V., and operating the Solcasino online gambling platform. For certain payment processing functions relating to Australian users, the Operator may act through its subsidiary Unionstar Limited, Agias Fylaxeos & Zinonos Rossidi 2, 1st Floor, 3082 Limassol, Cyprus.
• Solcasino: The AU-facing version of the Solcasino service made available to users in Australia through the mirror Site sol-aussie.com, and any related mobile or web interfaces controlled by the Operator.
• Site: The website https://sol-aussie.com and any associated subdomains, pages, content and services made available to Australian users, including links to the global Sol Casino domain such as https://sol.casino where relevant.
• User or you: Any natural person who accesses, browses, registers an account on, or otherwise uses the Site, whether or not they place a Bet or Wager.
• Player: A User who has successfully completed registration and holds an active real-money or bonus balance account on the Site.
• Account: A personal user account created on the Site for the purpose of participating in online gambling, managing funds, receiving bonuses and using other services.
• Bet: Any stake of real-money funds placed by a Player on the outcome of a casino game, slot spin, live casino event or other gambling product offered on the Site.
• Wager: (a) a Bet; and/or (b) the cumulative amount staked to meet bonus playthrough or wagering requirements.
• Bonus: Any promotional value, including but not limited to free spins, bonus cash, matched deposit funds, loyalty points or rewards, credited to a Player subject to specific conditions and wagering requirements.
• Real-Money Balance: The portion of a Player's Account balance consisting of deposited funds and any winnings derived from such deposits that are not subject to active wagering requirements.
• Bonus Balance: The portion of a Player's Account consisting of Bonuses and any winnings associated with them that are subject to wagering or other release conditions.
• KYC: "Know Your Customer" verification procedures by which the Operator verifies your identity, age, address, payment methods and, where required, source of funds.
• Payment Method: Any financial instrument accepted by the Operator for deposits and/or withdrawals (e.g., bank cards, e-wallets, bank transfers, cryptocurrency wallets), which must be legally and beneficially owned by the Player.
• Game Rules: The specific rules, pay-tables, RTP (return-to-player) information, betting limits and other conditions displayed within each game or game category on the Site.
• Prohibited Conduct: Any conduct that breaches these Terms, applicable law, or generally accepted standards of fair play, including but not limited to fraud, collusion, bonus abuse, use of bots or automated tools, money laundering, and abusive behaviour in chats.

Account Registration

Eligibility and Age Requirements

• Minimum age: Access to real-money gambling services on Solcasino is strictly limited to individuals who are at least 18 years old. By registering an Account, you confirm that you are 18+ and legally permitted to participate in online gambling under the laws of your state or territory in Australia.
• Australian legal context: The Operator is licensed in Curaçao and offers its services to Australian users on an offshore basis. You are responsible for ensuring that your use of the Site does not breach any laws applicable to you in Australia. The Operator does not provide legal advice and may restrict access from certain Australian jurisdictions at its discretion.
• Single Account rule: Each User may register only one Account for personal use. Creating multiple Accounts, including under different email addresses, names or devices, is prohibited and may result in suspension, closure and forfeiture of Bonuses and/or funds associated with duplicate Accounts.

Registration Procedure

1. Account creation:
   • Visit https://sol-aussie.com and complete the registration form, providing at least a valid email address, password, and any other information requested (such as full name, date of birth, residential address and preferred currency).
   • You must provide truthful, current and complete information. Use of aliases, false identities or third-party details is strictly prohibited.
2. Email verification:
   • After registration, you may be required to verify your email address via a link sent to the address you provided.
   • The Operator may restrict deposits, Bets or withdrawals until the verification is successfully completed.
3. KYC and additional checks:
   • The Operator may, at registration or later, request KYC documentation, which may include:
     • Government-issued photo ID (passport, driver licence, national identity card).
     • Proof of address (utility bill, bank statement, or similar, not older than 3 months).
     • Proof of ownership of Payment Methods (redacted card copies, bank statements, e-wallet screenshots, cryptocurrency wallet proof).
     • Source-of-funds or source-of-wealth documentation where required by AML/CTF standards.
   • Until KYC is completed to the Operator's satisfaction, your Account may be limited, including caps on deposits, wagering, Bonuses and withdrawals.

User Obligations and Account Security

• Accuracy of data: You must keep your registration and profile data accurate and up to date. The Operator may rely on the latest information stored in your Account and is not liable for losses arising from outdated or inaccurate details.
• Password and access security:
  • You must keep your login credentials confidential and not share them with any third party.
  • You are responsible for all activity carried out under your Account, regardless of whether such activity was authorised by you, unless this results from the Operator's negligence or misconduct.
  • You must notify the Operator immediately at [email protected] if you suspect any unauthorised access or security breach.
• Residence and jurisdiction: By using the Site you confirm that you are accessing it from a location in which online gambling with an offshore operator is not prohibited to you personally. The Operator may block or close Accounts if it reasonably believes local laws prohibit your participation.
• Use for lawful, personal purposes only: You may use the Site only for personal entertainment and not for commercial, professional or automated purposes. You must not allow any other person to use your Account.

Betting & Gameplay Rules

General Betting Conditions

• Offer of games: Solcasino provides online casino games, including slots, table games, live dealer games and other gambling content from third-party providers. Availability may vary by region, game provider policies and technical constraints.
• Game rules and RTP:
  • Each game is governed by its own Game Rules and pay-tables, visible within the game interface or in the information/help section.
  • In any conflict between these Terms and specific Game Rules, the Game Rules prevail as to the particular game outcome, while these Terms govern the overall contractual relationship.
• Placing Bets:
  • You may place Bets only if you have sufficient available balance (real-money and, if permitted, Bonus Balance) to cover the total stake.
  • Minimum and maximum Bet limits are set per game and may depend on your Account status, game provider settings or responsible-gambling limitations.
  • Once confirmed by the game server, a Bet is considered final and cannot be cancelled by you, except where expressly allowed in the Game Rules.
• Types of Bets and currencies:
  • Bets may be denominated in the Account currency selected during registration or as permitted later by the Operator.
  • Certain games may not accept Bonus Balance or may only partially contribute to bonus wagering requirements; these limitations are specified in the bonus or game descriptions.

Bet Cancellation, Errors and Malfunctions

• Obvious errors:
  • In the event of an obvious technical error, misconfiguration, mispricing, or other manifest mistake relating to a Bet, pay-table or game outcome ("Error"), the Operator reserves the right to:
    • Void affected Bets;
    • Correct the error and re-settle Bets at the correct game rules; and/or
    • Roll back the game round to the last error-free state.
  • Where possible, the Operator will provide an explanation of the Error upon request.
• Technical failures & interruptions:
  • If your game session is interrupted due to loss of internet connection, device failure or similar client-side issues, the result of any completed Bet as recorded on the Operator's or provider's servers will stand.
  • If a game round fails to complete due to server or platform malfunction, affected rounds may be voided, refunded, or completed according to the respective provider's rules. In such cases, your real-money stake may be returned to your Account where appropriate.
• Modification by the Operator: The Operator may, at any time, change game limits, remove or suspend particular games, or alter their availability to certain Users, provided that no change affects Bets already placed.

Conduct in Live Casino and Chats

• Respectful behaviour:
  • When interacting with live dealers, customer support or other Users (e.g., via in-game chat), you must act respectfully and refrain from harassment, hate speech, threats, or any offensive, discriminatory or obscene language.
  • The Operator may temporarily or permanently revoke your chat privileges or suspend your Account if you engage in abusive behaviour.
• Prohibition of fraud and unfair play:
  • You must not:
    • Use software bots, scripts, AI tools or any automated systems to place Bets or manipulate games;
    • Collude with other Players or third parties to gain unfair advantage;
    • Exploit obvious bugs, glitches or loopholes in games or the Site;
    • Use VPNs, proxies or similar tools where their purpose is to misrepresent your location, identity or eligibility.
  • Any suspected Prohibited Conduct may result in investigation, temporary Account suspension, withholding of funds and notification to relevant authorities where required.
• Fair use: The Operator may, acting reasonably, limit or block your access to specific games or features if your patterns of play suggest advantage play, bonus abuse or other Prohibited Conduct, even if not explicitly listed here.

Bonus Terms

General Bonus Principles

• Separate bonus conditions:
  • All Bonuses offered on Solcasino are subject both to these Terms and to the specific bonus terms and conditions published on the Site, including, where applicable, on https://sol.casino/bonuses.
  • In case of inconsistency, the specific bonus terms prevail with respect to the relevant promotion, while these Terms apply to all other matters.
• Eligibility:
  • Bonuses may be restricted to Users in specified territories, to new Players (welcome bonuses), or to Users who receive particular marketing communications.
  • The Operator reserves the right to require that you have fully verified your Account (including KYC) before any Bonus or winnings from a Bonus are withdrawable.

Bonus Activation and Wagering Requirements

• Activation:
  • To activate a Bonus you may be required to:
    • Enter a promo code;
    • Opt-in via the promotions page or Account area;
    • Make a qualifying deposit meeting minimum amount and Payment Method conditions.
  • Some Bonuses are automatically credited; others must be manually claimed within the timeframe specified in the promotion.
• Wagering requirements:
  • Bonuses typically carry wagering requirements expressed as a multiple (e.g., 30x) of the bonus amount, the deposit plus bonus amount, or the winnings from free spins.
  • Unless otherwise stated:
    • Only qualifying Bets placed with Bonus Balance (and, in some cases, Real-Money Balance) count towards wagering;
    • Different games may contribute differently (e.g., slots 100%, some table games 10% or 0%). The contribution table is specified in the bonus offer.
  • If wagering requirements are not met within the stated timeframe, the Bonus and any associated winnings may be cancelled.
• Timeframes:
  • Each promotion specifies its validity period and the time allowed to complete wagering (e.g., 7 days from activation). These periods are strictly applied.
  • The Operator may, at its discretion, extend a bonus period, but is under no obligation to do so.

Prohibited Games and Bonus Abuse

• Restricted games:
  • Certain games may be excluded from bonus play or contribute at a lower rate. Attempts to use Bonuses on excluded games may result in such wagers being disregarded for wagering, or the Bonus being cancelled.
  • Lists of restricted games are provided in the relevant bonus terms and may be updated from time to time.
• Prohibited bonus practices:
  • You must not engage in:
    • Place low-risk or zero-risk Bets to meet wagering (e.g., betting on both red and black simultaneously);
    • "Bonus hunting" or using multiple Accounts or identities to claim the same promotion more than once;
    • Depositing and withdrawing in a way designed solely to obtain bonus value without genuine play;
    • Delaying game rounds or free spins to a later time after wagering requirements have been completed.
  • Where the Operator reasonably suspects bonus abuse, it may:
    • Cancel current and future Bonuses;
    • Confiscate bonus-related winnings;
    • Close or restrict the Account and report activity as required by law.

Combining Promotions and Bonus Order

• Non-stacking rule:
  • Unless explicitly stated, Bonuses and promotions cannot be combined. Only one active deposit Bonus may be used at a time.
  • If you activate a new Bonus while another remains active, the Operator may cancel or forfeit the previous Bonus and associated wagering progress.
• Order of fund use:
  • The default order of wagering is determined by the Operator and specified in the bonus terms (e.g., Real-Money Balance first, then Bonus Balance, or vice versa).
  • Withdrawals requested before wagering requirements are met may cause automatic cancellation of the active Bonus and associated bonus winnings.

Payments & Withdrawals

Deposit Methods and Conditions

• Accepted Payment Methods:
  • Solcasino may support:
    • Bank cards (e.g., Visa, Mastercard) where available to Australian Users;
    • E-wallets and online payment services, as listed in the cashier section;
    • Bank transfers; and
    • Cryptocurrencies supported by the Site.
  • Availability of specific methods for Australian Users may vary and is shown on https://sol-aussie.com in the payments section.
• Ownership and limits:
  • You may only use Payment Methods that are in your own name and legally under your control.
  • The Operator may set minimum and maximum deposit amounts per transaction, day, week or month. Current limits are displayed in the cashier interface and may be adjusted over time.
• Fees and currency conversion:
  • The Operator aims not to charge additional fees on standard deposits; however, certain Payment Methods or intermediaries may charge their own fees or apply currency conversion.
  • Where deposits are made in a different currency from your Account currency, conversion will be executed at prevailing rates; slight variances may occur and are at your risk.

Withdrawals

• General withdrawal rules:
  • Withdrawals are, in principle, made back to the same Payment Method used to deposit, subject to technical and regulatory constraints.
  • Before approving a withdrawal, the Operator may request KYC documents and conduct AML/CTF checks, particularly for larger or cumulative withdrawal amounts.
• Processing times:
  • The Operator endeavours to review withdrawal requests within a reasonable timeframe, generally within a few business days. Actual receipt of funds depends on third-party payment providers and may vary.
  • Delays caused by incomplete KYC, public holidays, or third-party processing are not under the direct control of the Operator.
• Withdrawal limits:
  • Minimum and maximum withdrawal amounts per transaction or per period apply and are listed in the cashier section.
  • For substantial winnings, the Operator may apply staged payouts (e.g., monthly limits) consistent with its risk and compliance policies.
• Conditions and verification:
  • The Operator may decline or revert a withdrawal request where:
    • Wagering requirements for Bonuses have not been met;
    • The source of funds is unclear or suspicious;
    • The Payment Method is not in your name or cannot receive funds;
    • There is suspected Prohibited Conduct or breach of these Terms.
  • Where required by compliance, withdrawals may be paid through Unionstar Limited as a payment processing entity.

Refunds, Chargebacks and Bonus Adjustments

• Refunds of Bets and Bonuses:
  • Completed and valid Bets are generally final and non-refundable.
  • Where a game round is voided due to technical malfunction or Error, the Operator may:
    • Refund the stake to your Real-Money Balance; or
    • Recredit a Bonus stake where applicable.
• Chargebacks and reversals:
  • You agree not to initiate chargebacks, payment disputes or reversals for validly authorised and correctly processed transactions.
  • If you initiate a chargeback, the Operator may:
    • Block or close your Account;
    • Deduct the disputed amount and any associated costs from your Account balance;
    • Report the incident to relevant payment providers, authorities or registries.
• Anti-money laundering:
  • The Operator complies with applicable AML/CTF standards under Curaçao law and relevant international guidelines. It may:
    • Monitor transactions and playing patterns;
    • Request additional documents regarding source of funds;
    • Report suspicious activity to competent authorities where required.
  • Unexplained or suspicious activity may result in long-term Account restrictions and withholding of funds pending regulatory guidance.

Limitation of Liability

Operator's Obligations

• Service provision:
  • The Operator endeavours to provide access to Solcasino on a reasonable-efforts, "as available" basis, offering fair and randomly determined game outcomes using approved RNG technology provided by reputable software vendors.
  • The Operator takes reasonable measures to ensure the accuracy of game results and balances recorded in its systems and, where applicable, those of its third-party providers.
• Fairness and integrity:
  • Games are designed to operate fairly and in accordance with their Game Rules and applicable technical standards under the Curaçao licence.
  • If any fairness issue is detected, the Operator may suspend the relevant game and take remedial action, which may include voiding affected Bets and restoring balances to a prior correct state.

Exclusions of Liability

• Technical and network issues:
  • The Operator is not responsible for any loss, cost, or damage arising from:
    • Your internet connection failures or limitations;
    • Hardware or software malfunctions on your device;
    • Third-party network failures, power outages, or service interruptions beyond the Operator's reasonable control.
• Indirect and consequential damages:
  • To the maximum extent permitted by applicable law, the Operator is not liable for:
    • Loss of profits, business, or anticipated savings;
    • Loss of data or reputation;
    • Any indirect, incidental, special or consequential damages, even if foreseeable.
• Compliance with local laws:
  • You are solely responsible for ensuring that your use of Solcasino is lawful in your jurisdiction. The Operator does not accept liability for any consequences arising from your breach of local laws or regulations.

Maximum Liability

• Cap on compensation:
  • Subject to any non-excludable rights under Australian consumer or other mandatory laws that may apply notwithstanding the offshore nature of the service, the total aggregate liability of the Operator to you for any claim arising out of or relating to your use of the Site, whether in contract, tort or otherwise, shall not exceed:
    • The amount of the Bet or Wager giving rise to the dispute; or
    • If not related to a specific Bet, the lesser of (a) your net deposits on the Site over the preceding three months, and (b) an amount equivalent to AUD 5,000.
  • Nothing in these Terms excludes or limits liability that cannot be excluded or limited under mandatory applicable law.

Intellectual Property Rights

Ownership of Content and Software

• Proprietary rights:
  • All intellectual property rights in and to the Site, including but not limited to text, graphics, logos, trademarks, service marks, trade names, animations, audio-visual content, game titles, underlying software, databases and design elements, are owned by the Operator, its affiliates, or its licensors.
  • The brand and platform known as Solcasino, including the AU-facing Solcasino implementation at sol-aussie.com, are protected by copyright, trademark and other intellectual property laws.

Permitted and Prohibited Uses

• Limited licence:
  • The Operator grants you a personal, non-exclusive, non-transferable, revocable licence to access and use the Site on your own devices solely for lawful participation in the gambling services offered, subject to these Terms.
  • No other rights are granted, and all rights not expressly granted remain reserved.
• Restrictions:
  • You must not, without prior written consent of the Operator:
    • Copy, reproduce, modify, publish, distribute, transmit, display, perform, or create derivative works from the Site or any part of it;
    • Reverse engineer, decompile, disassemble, or otherwise attempt to obtain the source code of any software used on the Site, except where permitted by mandatory law;
    • Use any automated system or software to extract data (screen scraping, crawling, data mining) from the Site.

Privacy & Data Protection

Your personal data is collected and processed by or on behalf of the Operator in connection with your use of Solcasino.

• Privacy Policy:
  • The detailed terms governing collection, use, storage, sharing and protection of your personal information are set out in the Operator's Privacy Policy, available via the Site and, where relevant, at https://sol.casino/privacy.
  • By using the Site, you acknowledge that you have read and understood the Privacy Policy and agree that your data may be processed in accordance with it.
• Compliance:
  • The Operator implements reasonable technical and organisational measures to safeguard your personal data and to comply with applicable data protection obligations under the laws governing Galaktika N.V. and, where applicable, other relevant regimes.
  • For payment processing related to Australian Users, limited data may be shared with Unionstar Limited and payment providers strictly for transaction and compliance purposes.

Changes to Terms

Right to Amend

• Updating these Terms:
  • The Operator may modify or update these Terms at any time to reflect changes in legal requirements, regulatory expectations, technical developments, or business practices affecting Solcasino.
  • Revised Terms will indicate a new effective date and will apply from that date onward to your continued use of the Site.

Notification and Acceptance of Changes

• Methods of notice:
  • Material changes to these Terms may be communicated through one or more of the following:
    • A notification banner or pop-up on sol-aussie.com upon your next login or visit;
    • An email sent to the address registered to your Account;
    • A prominent notice in your Account area.
• Continued use:
  • By continuing to access or use the Site after the updated Terms become effective, you are deemed to accept them.
  • If you do not agree with any change, your sole remedy is to discontinue use of the Site and request closure of your Account in accordance with these Terms.

Termination & Suspension

Operator's Right to Suspend or Close Accounts

• Grounds for suspension/termination:
  • The Operator may suspend, restrict or terminate your Account, with or without prior notice, where it reasonably believes that:
    • You have breached these Terms, the Game Rules or any bonus conditions;
    • You have provided false, misleading or incomplete information, or failed to complete KYC/AML checks;
    • You are involved in Prohibited Conduct, fraud, collusion, money laundering, or any other illegal activity;
    • Your use of the Site may be contrary to local laws or regulatory requirements applicable to you or the Operator;
    • There are chargebacks, payment disputes or suspected misuse of Payment Methods.
• Temporary restrictions:
  • Pending investigation, the Operator may impose limits on:
    • Deposits or withdrawals;
    • Access to certain games or promotions;
    • Use of Bonuses or participation in loyalty programs.

User's Right to Close Account

• Voluntary closure:
  • You may request closure of your Account at any time by contacting customer support.
  • Before closure, you should request withdrawal of any eligible Real-Money Balance. Active Bonuses may be cancelled, and any remaining Bonus Balance forfeited upon closure.
• Self-exclusion and limitations:
  • Tools for self-exclusion or responsible gambling limits may be available on the Site or via customer support. These tools are recommended for Users concerned about their gambling behaviour.

Effect of Termination and Treatment of Funds

• Real-money funds:
  • Upon final closure of your Account by you or the Operator, any undisputed Real-Money Balance, subject to AML/CTF and verification checks, will be returned to you via an appropriate Payment Method, where lawful and practicable.
  • If the Operator is legally or regulatorily obliged to withhold funds (e.g., by an authority's order), access to such funds may be restricted.
• Bonuses and bonus winnings:
  • All active Bonuses and Bonus Balance are ordinarily cancelled upon termination, unless the Operator decides otherwise at its sole discretion.
• Outstanding obligations:
  • Termination does not affect any rights or obligations accrued up to the date of termination, including any investigations or legal actions relating to your prior use of the Site.

Governing Law & Jurisdiction

Applicable Law

• Primary governing law:
  • These Terms, and any contractual or non-contractual disputes arising out of or in connection with your use of Solcasino, are governed by the laws of Curaçao, without prejudice to any mandatory consumer or other laws that may apply to you as a resident of Australia and cannot be excluded by agreement.

Dispute Resolution

• Internal complaint process:
  • If you have a complaint, you should first contact customer support via [email protected] or through any help channels available on the Site, providing:
    • Your name and username;
    • Relevant transaction or Bet details;
    • A clear description of the issue.
  • The Operator will review and respond within a reasonable timeframe and may request additional information to investigate your complaint.
• External escalation:
  • If you are unsatisfied with the outcome of the internal process, further steps may be available through dispute mechanisms applicable under the Curaçao licensing regime or, where relevant, other dispute resolution arrangements the Operator may maintain. Details may be provided upon request.

Jurisdiction

• Courts or arbitration:
  • Subject to any mandatory provisions of applicable law and any agreed dispute resolution schemes, any disputes that cannot be resolved amicably shall be submitted to the competent courts of Curaçao or to arbitration seated in Curaçao, as determined by the Operator.
  • Nothing in this clause limits your right, where non-excludable Australian consumer protection norms apply, to raise a claim in the forum mandated by such norms, to the extent they legally apply notwithstanding the offshore nature of the service.

Contact Information

If you have any questions, complaints, or require assistance relating to these Terms or your use of Solcasino, you may contact the Operator using the following details:

• Customer Support (primary contact for Australian Users):
  • Email: [email protected]
  • Website: https://sol-aussie.com
  • Support channels on the Site (live chat or ticketing), where available.
• General Information:
  • Email: [email protected]
  • Global site (may be restricted in AU): https://sol.casino
  • Terms & Conditions (global reference): https://sol.casino/terms
  • Bonus Terms: https://sol.casino/bonuses
  • Privacy Policy: https://sol.casino/privacy
  • Responsible Gaming: https://sol.casino/responsible-gaming
• Operator (legal entity):
  • Galaktika N.V., Curaçao (exact registered address as per corporate registry; licence reference 8048/JAZ2016-050 via Antillephone N.V.).
• Payment Processing Subsidiary:
  • Unionstar Limited
    Agias Fylaxeos & Zinonos Rossidi 2, 1st Floor
    3082 Limassol, Cyprus
    (acting as payment processing entity for Solcasino in certain regions, including Australia)

Communications intended to have legal effect (e.g., notices of dispute, Account closure requests) should be sent in writing to [email protected] or through any formal contact method indicated on the Site as of the date of your notice.